WARRANTY POLICY
This Warranty Policy outlines the terms and conditions for the warranty coverage provided by Axios Studios for our custom furniture.
1. Coverage
Axios Studios warrants that our custom furniture is free from defects in materials and workmanship under normal use and conditions.
2. Duration
The duration of the warranty coverage varies depending on the type of furniture and materials used. Typically, our warranty covers:
- Solid wood furniture: 1 year
- Upholstered furniture: 1 year
- Other materials and components: 1 year
Please refer to the specific product details or contact us for warranty duration information.
3. Exclusions
This warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, abuse, or accidents
- Damage resulting from improper maintenance or assembly
- Changes in wood grain or color due to aging or exposure to sunlight
- Fabric fading or wear
4. Claim Process
If you believe your furniture is covered under warranty, please contact us with proof of purchase and a detailed description of the issue. We may request photographs or other evidence to assess the claim.
5. Resolution
Depending on the nature of the claim, Axios Studios will determine the appropriate resolution, which may include:
- Repair of the defective furniture
- Replacement with a comparable product
- Refund of the purchase price, at our discretion
6. Limitations
Our liability under this warranty is limited to repair, replacement, or refund as stated above. Axios Studios reserves the right to inspect the furniture and determine the validity of the warranty claim.
7. Contact Us
If you have any questions or concerns about our Warranty Policy, or to initiate a warranty claim, please contact us at info@axiosstudios.org.